To receive your earnings as a creator: - Ensure you have connected your stripe account. - Navigate to the "Payouts" page in your account dashboard. - Review your available balance. - Request a payout by clicking the "Request Payout" button. - Follow the prompts to complete your payout request. Please note that payout processing times may vary depending on your chosen payment method and location. Payments are usually delivered within 2-5 business days. Note: Starting September 29, 2025, automatic payouts in USD will be initiated on the same day they’re expected to arrive for all your connected accounts in the United States. For example, if a payout is scheduled to land on a Wednesday, the payout will be created on that same day and the funds should be available before the end of the day - meaning there will be no significant wait time after request is processed. Payout Frequently Asked Questions How long until I get paid? Marketplace orders are instantly eligible for payout once marked as complete. For campaign payouts, they become available for request 14 days after the brand marks the campaign as completed. Please note, this is time-sensitive on the 14th day, meaning the option to request won’t appear exactly at 12:00 am but will become available during the day. After requesting, Vidovo processes the payout within 7 business days, and funds will reach your account within 2-5 business days after processing. Why does my payout say "Not Yet Eligible" If the payment says "not yet eligible", it means the payment is not yet available for the job. To ensure a fair delivery, payouts are available 14 days after a campaign has been completed to allow time to resolve any issues. I completed a campaign, but I still don't see a payment option If you have delivered everything on-time to the brand, this usually means the campaign has not been marked as completed. The first step is to communicate with the brand as to why the campaign has not been marked as completed. If you have completed the task and the brand still does not mark it as complete, please contact Vidovo customer support and we will resolve the issue. How do I change my payout information? If you need to update your payout information (via Stripe), follow these steps: 1. In your dashboard, click the settings icon at the top right. 2. Select Settings, which will redirect you to the business settings page. 3. Under the Business section on the left side, you’ll find options labeled External Payout and Scheduling (or sometimes Bank Account and Currencies). 4. Here, you can edit and save new payout details. Please note: Since Vidovo uses Stripe to manage payments, any changes will go through Stripe’s secure system. When you remove an account and add a new one, there is a 24-hour verification period for Stripe to securely remove the old information and verify the new account. Why did I receive less than the proposal amount? We take a 10% fee from creator earnings. We charge this fee on all orders to cover costs like payment processing, customer support, and marketing. These fees help us improve the platform, attract more clients, and keep things running smoothly—so creators get more opportunities long-term. It’s been longer than 7 days since I requested a payout and I still haven’t received it. What should I do? If it takes longer than 7 days, please open a support ticket or contact us via email or Discord. This usually means your Stripe account isn’t connected or you’re missing required information. - Make sure your Stripe account is connected before requesting a payout. - If your Stripe account isn’t connected, your request gets skipped over and will not process. You must open a support ticket to resolve it. - Even if you connect Stripe after making a payout request, you’ll still need to contact support to ensure the payout is processed. Payouts after request should never take longer than 7 days if everything is set up correctly.

Creator Guide

How to Connect Your Instagram to a Facebook Business Page

▶ Watch the video What you’ll need Before you start, make sure you have: - An Instagram account you can log into - A Facebook profile you can log into - Access to both accounts on your phone or computer - A Facebook Page (if you don’t have one, you’ll create it below) Step 1: Switch your Instagram to a Business account You can do this on mobile or desktop. On mobile (recommended) 1. Open the Instagram app 2. Tap your profile (bottom right) 3. Tap the menu (three lines in the top right) 4. Tap Settings and privacy 5. Scroll to Creator tools and controls 6. Tap Switch account type 7. Choose Switch to Business Account On desktop (browser) 1. Go to Instagram in your browser and log in 2. Open Settings 3. Scroll to Creator tools and controls 4. Select Switch to Business Account or Professional Account 5. Follow the prompts to finish Step 2: Create a Facebook Page (only if you don’t already have one) If you already have a Page, skip to Step 3. 1. Open Facebook and go to your profile 2. Click Pages 3. Click Create Page 4. Fill out the basics: - Page name: your name or your brand name - Category: something like Digital Creator or Influencer - Bio: a quick 1–2 sentence description (optional) - Add a profile photo and cover photo (optional) 5. Click Publish You don’t need any posts or followers for this to work. Step 3: Open the Facebook Page you want to connect 1. On Facebook, go to Pages 2. Find Pages you manage 3. Click the Page you want to connect to Instagram Step 4: Connect your Instagram account to your Facebook Page (Facebook method) 1. While viewing your Facebook Page, go to Settings 2. Scroll to Permissions 3. Click Linked accounts 4. If Instagram isn’t connected, click Connect account 5. Log into Instagram when prompted and approve the connection Alternative: Connect inside Instagram (Instagram method) If the Facebook method doesn’t work, try this: 1. Open the Instagram app 2. Go to your profile 3. Tap Edit profile 4. Scroll to Profile information 5. Tap Page 6. Select and connect the Facebook Page you want to use You’re done ✅ To confirm everything is set, make sure: - Your Instagram is set to a Business account - Your Instagram is connected to a Facebook business/professional Page

Creator Guide

How to make your Creator Profile

This guide will help you get started on the Vidovo platform. Sign Up as a UGC Creator Click here to sign up as a Vidovo creator Note: For added security, Vidovo does not store your password. We use passwordless authentication to keep your account more secure and protected. Vidovo UGC Platform login Onboarding to Vidovo Next you'll be presented with an onboarding screen. Your profile must be 100% complete in order to be able to apply to creator campaigns and be featured in our creator marketplace. This information will be used for brands to learn more about you and connect with you. Be sure to use your own voice and showcase your talent! Step 1 - Tell us about your Provide your name (can be an alias) and a short and long description. The short description will be used as a tagline on the creator marketplace search results page. Your long description will be displayed when a brand clicks on your profile. Step 2 - Link your Social Media Accounts If you want to display your social media accounts, enter them here. You will have the option to enter them again later from the settings pages. Step 3 - Upload your Profile Photo Now it's time to give your profile a personal touch. Choose a photo that represents you or your brand. This image will be the first impression for many of your followers, so pick something that reflects your style and personality. Smile and make sure the photo is clear and professional. Remember, this image helps build your online identity and connect with your audience! Step 4 - Upload your Banner Images The banner images are a key element of your profile, offering a larger canvas to express your creativity or brand identity. This is displayed at the top of your profile. The banner is often the first thing people notice, so make it eye-catching and relevant to your work. Ensure it's high-resolution and well-composed, as it sets the tone for your entire profile. Consider updating it regularly to keep your profile fresh and engaging. Step 5 - Create your Custom URL Choose a custom url for your Vidovo creator profile. Choose wisely! You can only set this once. If you need to change your url you must contact the support team. It's common for creators to opt for consistency across platforms, using the same handle they use on social platforms such as TikTok or Instagram. This not only reinforces your brand but also makes it easier for your audience to find and recognize you across different media channels.

Campaign Management

How to Write a Great Campaign Brief

General guidelines + Vidovo’s recommended approach A strong campaign brief is the foundation for getting authentic, high-quality content from creators. It sets expectations clearly while giving creators the freedom to make content that feels real and relatable. Vidovo’s Recommended Two-Step Approach Step 1: Start With Creative Freedom Begin with a light brief that outlines the basic do’s and don’ts but leaves room for flexibility. Let creators test the product and craft their own approach. Authenticity shines when creators have the freedom to showcase how they genuinely use and love the product. Step 2: Refine With Structure After testing initial content and seeing what performs, refine your direction with heavier briefs or light scripting. This phase doubles down on what’s working while still maintaining a natural, organic feel. Think of it as fine-tuning rather than controlling. Note: This is just a recommended starting point. Always apply what’s already working for you — we mainly suggest this approach if you’re new to creating briefs! General Content Requirements When setting up your campaign, we recommend requiring a few universal standards so creators deliver consistent, usable content. - Deliverables: Decide upfront whether you want a fully edited video or the raw footage. Requesting both is allowed, but keep in mind it usually increases creator cost. - Video Quality: Minimum 1080p resolution, steady framing, and clear focus. Natural light is preferred over harsh artificial lighting. - Audio: Speech should be crisp and free of background noise. If music is added, it must be cleared for commercial use and kept lower than the voice. - Aspect Ratios: Common formats are 9:16 and 4:5, but adjust to whichever platforms you prioritize. - Captions: Strongly encouraged. If used, keep them simple and clean — either native Instagram/TikTok fonts or an uncluttered captions app style. - Length: 15–60 seconds tends to work best. Avoid exceeding 60 seconds unless longer content is part of your strategy. - Messaging: Keep delivery conversational and authentic, not scripted. Encourage creators to highlight no more than 1–2 unique selling points naturally. - Closing CTA: Require a clear, brand-appropriate call-to-action at the end of each video. To minimize back-and-forth, make your absolute must-haves explicit in the brief from the start. Example Campaign Brief Structure 1. **Overview ** - Short intro to the brand/product. - What the campaign is trying to achieve. 2. **Content ** - Choose from one of the approved content concepts. - Outline the type of deliverable (e.g., 15s TikTok, 30s Reel). 3. USPs (Selling Points) - Include 1–2 key product or brand benefits. - Phrase them naturally in your own words. 4. Do’s & Don’ts - ✅ Show product in natural lighting. - ✅ Keep content within 30–60 seconds. - ❌ Don’t mention competitor brands. - ❌ Don’t use copyrighted music. 👉 A campaign brief should inspire creators, not restrict them. Give them room to be authentic, then use Vidovo’s two-step process to refine based on what works best.

Creator Guide

Creators: Deadlines for Content Delivery and Approval

Timely content delivery and prompt approvals help keep collaborations running smoothly on Vidovo. Here’s what to keep in mind: - Content Delivery Deadline: Once you receive the product, please deliver your content within 7 business days. If the brand requests revisions, aim to complete them within 3 business days. If you anticipate delays, reach out to the brand as early as possible to discuss a potential extension. - Brand Approval Timeline: After you submit your content, brands are expected to review and approve it within 5 business days. If you haven’t received a response within this timeframe, feel free to contact Vidovo support, and we’ll assist in following up. Following these guidelines helps ensure a smooth workflow and builds trust between creators and brands. While we don’t currently have an on-time delivery rating system, we encourage all creators to stick to deadlines as closely as possible. Vidovo is also working on automating parts of this process to make it easier for everyone to stay on track.

Getting Started

What is User-Generated Content (UGC)?

UGC Definition and Overview User-Generated Content, commonly referred to as UGC, includes all types of material linked to a brand, crafted by individuals such as customers, fans, or independent contributors who are not formally affiliated with the company. UGC comes in so many forms - testimonials, social media posts, reviews, videos, podcasts, or essentially any form of online content that features a creator that isn't directly associated with the brand. UGC ad creative examples The Evolution and Impact of Content Creators in User-Generated Content Profile of Modern Content Creators In the world of User-Generated Content (UGC), content creators often do not possess a large following. Many are equipped with just their smartphones, capable of capturing high-quality photos and videos, to produce content. This process often starts as a hobby, a strategy to draw visitors to their personal websites, or as a way to express their passion for their favorite brands. What sets these creators apart is their authenticity and enthusiasm for the products or services they showcase. They excel in crafting content that is both genuine and captivating, making it highly relatable and engaging for their audience. Advancements in Technology Enhancing UGC A significant factor in the surge of UGC has been the widespread accessibility of technology, almost every phone has 4k camera built-in. And popular apps like "cap-cut" or editors built into apps like TikTok make editing videos a breeze. Previously the barrier-to-entry was thousands of dollars in recording equipment and advanced software. This technological explosion has democratized content creation, allowing virtually anyone to produce professional-grade visual content. This accessibility has been a game-changer, enabling more individuals to participate in content creation and contribute to the UGC ecosystem. The Economic Advantage of UGC Cost-Effectiveness and Performance Brands are increasingly turning to UGC is the cost-effectiveness of video content production. It used to cost thousands of dollars for a single production-ready advertisement to be created. Now you can get production-quality videos ready to posted to your social media or promoted through advertisers for as low as $99 a video. The ability to produce diverse content at a lower cost means brands can cover more ground in their marketing efforts. They can experiment with different types of content, target various segments of their audience more effectively, and adapt quickly to changing market trends or consumer behaviors.