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Connecting Your Instagram and Facebook Accounts to Vidovo

Connect your instagram and facebook accounts to enable whitelisting and other platform features.

Written by Channing Defoe
Updated over 3 months ago

Before you start

Make sure you have all of the following:

  • Your Instagram account is a Business account

  • Your Instagram is connected to the correct Facebook Page

  • You are an admin on that Facebook Page

If you have not set this up yet, watch the setup video first - How to Connect Instagram to a Facebook Business Page.


Step-by-step: Connect your accounts in Vidovo

1) Open Social Integrations in Vidovo

  1. Log in to Vidovo

  2. Go to your Creator Profile

  3. Open Social Integrations

2) Connect with Facebook

  1. Scroll down and click Connect with Facebook

  2. Click Continue as (your name)

3) Choose the right Facebook Page

  1. Select the Facebook Page that matches the Instagram you use for:

    • UGC work

4) Confirm the correct Page + Instagram account

On the permissions screen, double check that you selected:

  • The correct Facebook Page (this is the page used for ads)

  • The correct Instagram account connected to that Page

5) Review and Save

  1. Review the Vidovo Content Access Request

  2. Click Save

6) Confirm the connection

You’ll be redirected back to Vidovo with a success message.

  • Click Continue

7) Select your Instagram account in Vidovo

  1. Scroll down and click Select Account

  2. Make sure the correct Instagram account is selected


What you unlock after connecting

Once connected, Vidovo can verify your accounts and enable campaign features like:

  • Instagram whitelisting

  • Partnership ads

  • Additional campaign eligibility (depending on the brand)


Troubleshooting (most common fixes)

If something isn’t working, check these first:

  • Your Instagram is set to a Business account

  • Your Instagram is connected to the correct Facebook Page

  • You are an admin on that Facebook Page

If it still won’t connect:

  1. Disconnect and reconnect the Facebook Page inside Instagram/Meta settings

  2. Refresh Vidovo and try again

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